{"id":21,"date":"2020-08-11T07:33:39","date_gmt":"2020-08-11T11:33:39","guid":{"rendered":"https:\/\/www.findmystride.com\/?page_id=21"},"modified":"2021-06-14T18:49:50","modified_gmt":"2021-06-14T22:49:50","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.findmystride.com\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<ul id='accordion-group_002_group' aria-label='Accordion Control Group' class='tds-accordion__group tds-accordion__group--primary'><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-1_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-1_002_ctrl' aria-controls='accordion-1_002_content' aria-labelledby='accordion-1_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-1_002_title' class='tds-accordion-header__title'>What is the Step Up for Summer Sweepstakes and World Record Challenge? <\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-1_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-1_002_content' role='region' aria-labelledby='accordion-1_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>The Step Up for Summer Sweepstakes and World Record Challenge is a national effort from UnitedHealthcare to encourage Americans to make a public commitment to become healthier. By signing and sharing the pledge, you may raise awareness and kick-start the conversation around making health a priority, both this summer and year-round.<\/p>\n<p>Throughout the summer, we encourage people to make a commitment to their health and enable them to become eligible for a chance to win one of our many fitness-related prizes, including a Peloton\u00ae Bike , a set of TaylorMade golf clubs, a Rory Junior Golf set and $50 Nike gift cards.<\/p>\n<p>As part of the effort, UnitedHealthcare, including our team members, are seeking to break the GUINNESS WORLD RECORDS\u2122 title for most pledges received for a health campaign in one month (June 15 \u2013 July 15, 2021). UnitedHealthcare will also donate $1 on behalf of the first 60,000 people to sign the pledge for a total donation of $60,000 to Boys &amp; Girls Clubs to help reduce childhood obesity.<\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-2_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-2_002_ctrl' aria-controls='accordion-2_002_content' aria-labelledby='accordion-2_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-2_002_title' class='tds-accordion-header__title'>What prizes are available through the UHG Employee Step Up for Summer Sweepstakes? <\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-2_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-2_002_content' role='region' aria-labelledby='accordion-2_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>UHG employees and their family members are not eligible for the UHC sweepstakes; however, we\u2019ve created a special sweepstakes just for you!<\/p>\n<p>By signing the health pledge, team members are eligible for a chance to win one of our fitness and wellness-related prizes, including:<\/p>\n<ul>\n<li><em>Grand Prize<\/em>: Peloton Bike \u201cWorks Package\u201d ($2,145 value)<\/li>\n<li>TaylorMade golf clubs ($1,000 value)<\/li>\n<li>Rory Junior Golf Set ($500 value)<\/li>\n<li>$50 gift card to Nike (25 gift cards available)<\/li>\n<\/ul>\n<p>To enter the Sweepstakes, pledges must be submitted b Sept. 22, 2021 (the last day of summer). Read official rules <a href=\"https:\/\/www.findmystride.com\/wp-content\/uploads\/2021\/06\/StepUpForSummer_Take-the-Pledge-Sweepstakes_final.pdf\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-3_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-3_002_ctrl' aria-controls='accordion-3_002_content' aria-labelledby='accordion-3_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-3_002_title' class='tds-accordion-header__title'>What GUINESS WORLD RECORDS title is being pursued? <\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-3_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-3_002_content' role='region' aria-labelledby='accordion-3_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>This year\u2019s initiative seeks to break a GUINNESS WORLD RECORDS title for the most health pledges in one month, with the goal of surpassing the <a href=\"https:\/\/www.guinnessworldrecords.com\/world-records\/632223-most-pledges-received-for-a-health-campaign-in-one-month\">current record<\/a> of 58,284. To participate in the GUINNESS WORLD RECORDS title attempt, people must submit their pledge by July 15, 2021.<\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-4_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-4_002_ctrl' aria-controls='accordion-4_002_content' aria-labelledby='accordion-4_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-4_002_title' class='tds-accordion-header__title'>How is Rory Mcllroy involved?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-4_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-4_002_content' role='region' aria-labelledby='accordion-4_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>As a professional golfer, Rory Mcllroy recognizes the importance of health and fitness, including the value of daily activity. Rory is serving as an ambassador for the Step Up for Summer Sweepstakes and World Record Challenge, helping raise awareness of the initiative and encourage people across the country to participate.<\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-5_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-5_002_ctrl' aria-controls='accordion-5_002_content' aria-labelledby='accordion-5_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-5_002_title' class='tds-accordion-header__title'>How will the donation to Boys &#038; Girls Clubs be used?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-5_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-5_002_content' role='region' aria-labelledby='accordion-5_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>UnitedHealthcare will donate a total of $60,000 to Boys &amp; Girls Clubs with the goal of helping reduce childhood obesity. The donation, which is being facilitated by the Cal Ripken, Sr. Foundation, will go toward outdoor sports equipment. The following Clubs will each receive $10,000 donations: Boys &amp; Girls Clubs of Atlanta, Boys &amp; Girls Clubs of Baltimore, Boys &amp; Girls Clubs of Denver, Boys &amp; Girls Clubs of Miami, Twin Cities Boys &amp; Girls Clubs (Minn.), Boys &amp; Girls Clubs of Greater San Diego (Calif.).<\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-6_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-6_002_ctrl' aria-controls='accordion-6_002_content' aria-labelledby='accordion-6_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-6_002_title' class='tds-accordion-header__title'>Do I need to do anything else beyond signing the pledge to enter the sweepstakes?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-6_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-6_002_content' role='region' aria-labelledby='accordion-6_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>No. Just be sure to sign the pledge with a valid email address so that we can notify you if you\u2019ve been selected for a prize.<\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-7_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-7_002_ctrl' aria-controls='accordion-7_002_content' aria-labelledby='accordion-7_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-7_002_title' class='tds-accordion-header__title'>When will prize winners be decided?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-7_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-7_002_content' role='region' aria-labelledby='accordion-7_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>There will be one random drawing conducted at the conclusion of the summer . The odds of winning a prize depend on the number of eligible entries received.<\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-8_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-8_002_ctrl' aria-controls='accordion-8_002_content' aria-labelledby='accordion-8_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-8_002_title' class='tds-accordion-header__title'>Will signing the pledge more than once improve my odds of winning?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-8_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-8_002_content' role='region' aria-labelledby='accordion-8_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>No. Eligibility is limited to one entry per person. Each participant will remain in the eligibility pool until the conclusion of the sweepstakes<em>.<\/em><\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-9_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-9_002_ctrl' aria-controls='accordion-9_002_content' aria-labelledby='accordion-9_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-9_002_title' class='tds-accordion-header__title'>How will I know if I\u2019ve won a prize?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-9_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-9_002_content' role='region' aria-labelledby='accordion-9_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>Prize winners will be notified through the email address provided when signing the<em> Pledge<\/em>. Please check your spam filters if you do not receive a confirmation email after initially signing the pledge.<\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-10_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-10_002_ctrl' aria-controls='accordion-10_002_content' aria-labelledby='accordion-10_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-10_002_title' class='tds-accordion-header__title'>Once I take the pledge, what else can I do?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-10_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-10_002_content' role='region' aria-labelledby='accordion-10_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>So glad you asked! Taking the pledge is just the start! Once you pledge to Step Up for Summer, we want to help you take some action on that pledge.<\/p>\n<ul>\n<li>Join the <a href=\"https:\/\/link.movespring.com\/join?orgCode=Stride21&amp;groupCode=W6R6RJ\">Stride Step Challenge<\/a>, through the MoveSpring app, and get moving with your colleagues. Sync your device to track your steps for more chances to win prizes. Collectively we will work towards our group target of accumulating 1.5 Billion steps in one month! Everyone\u2019s steps count-join the challenge and get started today!<\/li>\n<\/ul>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-11_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-11_002_ctrl' aria-controls='accordion-11_002_content' aria-labelledby='accordion-11_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-11_002_title' class='tds-accordion-header__title'>Who is eligible to participate in the Steps Challenge?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-11_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-11_002_content' role='region' aria-labelledby='accordion-11_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>The Stride Steps Challenge is open to all UHG employees, including those not yet integrated and our Global team members. <em>Non-U.S. residents and Puerto Rico are excluded from prize eligibility.<\/em><\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-12_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-12_002_ctrl' aria-controls='accordion-12_002_content' aria-labelledby='accordion-12_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-12_002_title' class='tds-accordion-header__title'>How long is the steps challenge and will there be teams?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-12_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-12_002_content' role='region' aria-labelledby='accordion-12_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>The challenge runs from June 15-July 15, 2021, which aligns with the timing for the GUINNESS WORLD RECORDS title attempt ! This will not be a team challenge as all the steps will count towards our group goal. However, you are welcome to create your own team or group challenges by following our <a href=\"https:\/\/emailimages.uhg.com\/Corporate\/Images\/2021\/stride\/User-Created-Challenge-User-Guide.pdf\">user-created challenge guide. <\/a><\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-13_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-13_002_ctrl' aria-controls='accordion-13_002_content' aria-labelledby='accordion-13_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-13_002_title' class='tds-accordion-header__title'>How do I win prizes with the Stride Steps Challenge?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-13_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-13_002_content' role='region' aria-labelledby='accordion-13_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>Simply join the challenge, sync your device, and be entered to win. Prizes include 25 Nike.com gift cards ($50 each) and some awesome Stride gear, including yoga mats, water bottles and resistance bands for your home workouts!<\/p>\n<p>Read official rules <a href=\"https:\/\/www.findmystride.com\/wp-content\/uploads\/2021\/06\/StepUpForSummer_StepsChallenge_Sweepstakes_Final.pdf\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-14_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-14_002_ctrl' aria-controls='accordion-14_002_content' aria-labelledby='accordion-14_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-14_002_title' class='tds-accordion-header__title'>What if I have questions about registering with MoveSpring or I\u2019m having technical difficulties?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-14_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-14_002_content' role='region' aria-labelledby='accordion-14_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>Please reach out to MoveSpring at <a href=\"mailto:help@movespring.com\">help@movespring.com<\/a> for support.<\/p>\n<\/div><\/li><li class='tds-accordion__container tds-accordion__container--closed' data-content-id='accordion-15_002'>\r\n                                <h4 class='tds-accordion-header--primary tds-accordion-header__heading-wrapper'><button id='accordion-15_002_ctrl' aria-controls='accordion-15_002_content' aria-labelledby='accordion-15_002_title' aria-expanded='false' class='tds-accordion-header tds-accordion-header--closed'><div id='accordion-15_002_title' class='tds-accordion-header__title'>Where can I learn more about Stride and available resources?<\/div><div class='tds-accordion-header__icon-container'><svg viewBox='0 0 32 32' class='tds-accordion-header__icon tds-accordion-header__icon--closed' aria-hidden='true' focusable='false' id='accordion-15_002_svg'><path fill='#002677' d='M16,32A16,16,0,1,1,32,16,16,16,0,0,1,16,32ZM16,1A15,15,0,1,0,31,16,15,15,0,0,0,16,1Zm0,10.5L9.65,17.85a.5.5,0,0,0,0,.71.48.48,0,0,0,.7,0L16,12.91l5.65,5.65a.48.48,0,0,0,.7,0,.5.5,0,0,0,0-.71Z'><\/path><\/svg><\/div><\/button><\/h4><div id='accordion-15_002_content' role='region' aria-labelledby='accordion-15_002_title' aria-hidden='true' class='tds-accordion-content__container tds-accordion-content__container--closed tds-accordion-content__container--hide'><p>Visit <a href=\"http:\/\/www.stride.uhg.com\">www.stride.uhg.com<\/a> for help with eating healthy, moving more, and getting enough sleep. You\u2019ll also find apps and resources related to losing weight and stressing less. Whatever your goal, we\u2019ve got something for you.<\/p>\n<\/div><\/li><\/ul>\n\n\n<div class=\"wp-block-group has-white-background-color has-background\"><div class=\"wp-block-group__inner-container\">\n<p><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":16315,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"faqs.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"FAQ&#039;s for the Step Up for Summer Sweepstakes and World Record Challenge, a national effort from UnitedHealthcare to help encourage healthier habits.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.findmystride.com\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Find My Stride - 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